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Privacy Policy

What information do we collect?

Your activity and information that you provide

We collect your activity across our products and information that you provide, such as:

  • Content that you create, such as posts, comments or audio

  • Content that you provide through our camera feature or your camera roll settings, or through our voice-enabled features. 

  • Messages that you send and receive, including their content, subject to applicable law. 

  • Metadata about content and messages, subject to applicable law

  • Types of content, including ads, that you view or interact with, and how you interact with it

  • Apps and features you use, and what actions you take in them. 

  • Purchases or other transactions that you make including credit card information. 

  • Hashtags that you use

  • The time, frequency and duration of your activities on our Products

  • Your photo or video selfie if you provide it when you contact us for account support

Followers, following and other connections

Information we collect about your friends, followers and other connections

We collect information about followers, following, groups, accounts and other users and communities that you're connected to and interact with. This includes how you interact with them across our products and which ones you interact with the most.

Information we collect about contacts

We also collect your contacts' information, such as their name and email address or phone number, if you choose to upload or import it from a device, such as by syncing an address book.

Information we collect or infer about you based on others' activity

We collect information about you based on others' activity. 

We also infer things about you based on others' activity. For example:

  • We may suggest to follow another user if you both appear on a contact list that someone uploads.

  • We take into account whether your followers or following belong to a group when we suggest you join it.

App, browser and device information

We collect and receive information from and about the different devices you use and how you use them.

Device information we collect and receive includes:

  • The device and software you're using, and other device characteristics. 

  • What you're doing on your device, such as whether you're signed in to our site is in the foreground or if your mouse is moving (which can help tell humans from bots)

  • Identifiers that tell your device apart from other users' devices.

  • Signals from your device. 

  • Information you've shared with us through device settings, such as GPS location, camera access, photos and related metadata

  • Information about the network that you connect your device to and your connection, including your IP address. 

  • Some location-related information, even if location services is turned off in your device settings. This includes using IP addresses to estimate your general location.

  • Information about our products' performance on your device. 

  • Information from cookies and similar technologies.

  • All information required to run Google Adsense. For more information about the information Google collects, click here

Information from partners, vendors and other third parties (like Google Adsense)

What kinds of information do we collect or receive?

We collect and receive information from partners, measurement vendors, marketing vendors and other third parties about a variety of your information and activities on and off our Products.

Here are some examples of information that we receive about you:

  • Your device information

  • Websites that you visit and cookie data

  • Apps you use

  • Purchases and transactions you make off of our Products using checkout experiences

  • Your demographics, such as your education level

  • The ads you see and how you interact with them

  • How you use our partners' products and services, online or in person

Partners also share information such as your email address, cookies and advertising device ID with us. This helps us match your activities with your account, if you have one.

We receive this information whether or not you're logged in or have an account on our Products. 

Partners also share with us their communications with you if they instruct us to provide services to their business, such as helping them manage their communications. To learn how a business processes or shares your information, read their Privacy Policy or contact them directly.

How do we use your information?

We use information we collect to provide a personalized experience to you, including ads, along with the other purposes that we explain in detail below.

For some of these purposes, we use information across our Products and across your devices. The information that we use for these purposes is automatically processed by our systems. But in some cases, we also use manual review to access and review your information.

Here are the ways we use your information:

To provide, personalize and improve our Products

We use information that we have to provide and improve our Products. This includes personalizing features, content and recommendations. 

To promote safety, security and integrity

We use the information we collect to help protect people from harm and provide safe, secure Products.

To provide measurement, analytics and business services

Lots of people rely on our Products to run or promote their businesses or share content. We help them measure how well their ads and other content, products and services are working.

To communicate with you

We communicate with you using information you've given us, such as contact information you've entered on your profile.

To research and innovate for social good

We use information we have, information from researchers and datasets from publicly available sources, professional groups and charitable groups to conduct and support research.

How do we share information with third parties?

We don't sell any of your information to anyone and we never will. We also require partners and other third parties to follow rules about how they can and cannot use and disclose the information that we provide.

Here's more detail about who we share information with:

Partners

Advertisers

Advertisers

We may provide advertisers with reports about the number and kinds of people who see and engage with their ads and commercial content. These reports include information about the general demographics and interests of people who engaged with an advertiser's ad or commercial content. Then advertisers can better understand their audience. 

We also provide advertisers and their vendors with information about:

  • Ads and commercial content people engaged with, if any

  • When people engaged with ads and commercial content

  • Where that ad or commercial content was shown

We also confirm which ads or commercial content you viewed that led you to take an action with an advertiser, such as downloading an advertiser's app. But we don't share information with these advertisers and their vendors that by itself can be used to contact or identify you, such as your name or email address, unless you give us permission.

How long do we keep your information for?

We keep information for as long as we need it to provide our products, comply with legal obligations or to protect our or other's interests. We decide how long we need information on a case-by-case basis. Here's what we consider when we decide:

  • If we need it to operate or provide our products. For example, we need to keep some of your information to maintain your account.

  • The feature that we use it for and how that feature works. 

  • How long we need to retain the information for to comply with certain legal obligations.

  • If we need it for other legitimate purposes, such as to prevent harm; investigate possible violations of our terms or policies; promote safety, security and integrity; or protect ourselves, including our rights, property or products

In some instances and for specific reasons, we'll keep information for an extended period of time.

How do we transfer information?

Why is information transferred to other countries?

We share the information that we collect globally, both internally across our offices and data centres, and externally with our partners, measurement vendors, service providers and other third parties. Transfers are necessary for a variety of reasons, including:

  • So we can operate and provide the services stated in the terms of the Product that you're using and this policy. This includes allowing you to share information and connect with your family and friends around the globe.

  • So we can fix, analyze and improve our products

Where is information transferred?

Your information will be transferred or transmitted to, or stored and processed in:

  • Places we have infrastructure or data centres

  • Other countries where our partners, vendors, service providers and other third parties are located outside of the country where you live, for purposes as described in this policy

How do we safeguard your information?

We rely on appropriate mechanisms for international data transfers.

We also make sure that appropriate safeguards are in place whenever we transfer your information provided by Wix.
 

How do we respond to legal requests, comply with applicable law and prevent harm?

We access, preserve, use and share your information:

  • In response to legal requests, such as search warrants, court orders, production orders or subpoenas. These requests come from third parties such as civil litigants, law enforcement and other government authorities.

  • In accordance with applicable law

  • To promote the safety, security and integrity of our products, users, employees, property and the public. 

We may access or preserve your information for an extended amount of time. 

How will you know that the Policy has changed?

We will make all updates immediately visible on the website.

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